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1.
How Does WTFast Work? (Top) |
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Simply
put, we streamline your game data to the game servers. We ensure
that your game data uses the fastest and most reliable path
to get to the game server, greatly improving your responsiveness
in the game. In real-world terms, when you normally play the
game, your data is often going down slow sidestreets and alleyways
when you play. With WTFast, your data is on a fast freeway with
no speed limits - right to the game server! The majority of
users who try WTFast do see a noticeable improvement, it is
free to try. |
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2.
What is Latency and Response Time? (Top) |
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Latency
is the time it takes for data to get from your computer to the
game server. This is usually measured in milliseconds (ms),
there are 1000 milliseconds in one second. The response time
is the time it takes for data and the corresponding event to
get to the game server and then back to your computer. The response
time is generally about 2x the latency. This means that if you
are improving your latency by 250ms, you are improving your
game response time by about half a second. If you improve your
latency by 500ms, you are improving your game response time
by a full second. This makes a huge difference, especially in
"fast twitch" situations where you need to interrupt
a spell, deliver a killing blow, get off a heal, attack someone
before they hide around a pillar, etc, etc, etc. You can see
your game latency real-time by hovering your mouse over the
little computer icon while you play WOW. (See picture to right)
WTFast will reduce your latency, reduce disconnections, reduce
lag spikes, and improve performance in situations with lots
of players like big raids. See for yourself with our user survey
results: http://wtfast.com/surveyresults.aspx |
WoW
Latency
Indicator
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3.
Is WTFast Safe? (Top) |
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Yes!
Ultimately we are just directing your game traffic. You still
have the exact same live, secure connection between your computer,
the WOW game servers and the WOW authentication servers. We
are not cheating or hacking the game in any way, no modification
to WOW or the WOW game data is being made. Our service is similar
to using a fast proxy or VPN connection to play; this is an
accepted connection method, currently there are tens of thousands
of gamers worldwide who already do this so they can play from
college or work, or even troops overseas are examples.
If you search through the official WoW forums, you will find
blue posts from offical Blizzard representatives helping players
and giving feedback with regards to playing WoW through a proxy.
You will not find a single message in the forums from a Blizzard
representative stating that a proxy cannot be used. Blizzard
representatives have also specifically stated that using a proxy
is NOT against the TOS.
There is language in the TOS that could be misconstrued to assume
Blizzard is against proxies, but the reality is that this language
is there to stop people from running illegal WoW game servers
and other malicious activities. (i.e. playing WoW with private
servers for free). WTFast is safe! |
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4.
Is WTFast Easy to Use? (Top) |
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WTF
do you think? Of course! WTFast is by far the best and easiest-to-use
service online, just a quick install and run - check it out:
#1
Log Into WTFast
What
Realm/Server/Region Should You Choose?
(Top)
In
most cases you will get good results simply by choosing
the realm/server that you play on. WTFast will dynamically
choose the best performing WTFast server for you.
However,
the connection from your computer to the game server
is a complex thing and in some cases our automated
system will not make the best choice for you. If you
find that WTFast is not getting you good results "out
of the box", we recommend trying to connect through
a different region/city to see if this helps improve
your results.
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#2
Select the WoW Realm You Will Play On
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For example, Australian users might see good results connecting
through California, while EU users might get better results
connecting through Boston/NY. If you would like to try
different WTFast servers, check the "Manual Server
Selection" box, and you will be shown a list of recommended
servers to choose from. If you would like to choose from
ALL WTFast servers, after you click "Manual Server
Selection", a new checkbox will appear, "Show
All Servers". If you are going to be testing and
changing around your servers a lot, we recommend that
you check the "login to the game with my own IP address"
option - this will keep your IP address from jumping around
when you log into the game. |
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#3
Play WoW
(Make Sure to Select The Same Server)
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#4
See WoW in WTFast Client Logs
(If WTFast
is working properly, you should see traffic flowing
when you play the game, bytes sent and received with
at least 1 active connction open. If you close WTFast,
it should instantly terminate your connection to the
game .)
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Most WTFast users see their game response time
(i.e. lag/ping/latency) improve by 60 to 90%.
WTFast is Free to Try!
If you have any problems running
WTFast
Contact WTFast Support
at anytime for assistance.
Or post a message in the WTFast
Forums |
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5.
What Does it Cost to Use WTFast? (Top) |
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WTFast
is free to try, but trial accounts are disconnected every 20
minutes. To subscribe to WTFast, it only costs $5.99/mo per
computer and you will be able to play without interruptions.
You must purchase a subscription/license for each computer you
want to use your WTFast account. Create
a WTFast Account Now!
We
are offering free subscriptions to users who invite their friends
to our Facebook Fan Page - click
here for more details. (new window) |
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6.
Will WTFast Improve Latency for Satellite or EVDO/Wireless Internet
Connections? (Top) |
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WTFast
can improve the response speed for virtually every connection
type, however some Internet connections have inherently high
latency just because of the way the technology works. This means
that we can still improve your response speed, but the difference
might not be as noticeable. With some wireless Internet connections
such as EVDO, you are sending your data through cell towers.
With satellite Internet, all of your game data has to be relayed
through a satellite way up in the sky. This creates an additional
round trip that your game data must take before it will reach
its destination.
Ideally for gaming you should try to set up DSL or Cable broadband
internet to get the best game response. If DSL or Cable are
not available in your area, wireless or EVDO (using cell technology)
is probably the next best choice. The last choice should probably
be satellite Internet, it generally has the highest latency
of all connection types and is not suitable for gaming. Definitely
research your options and make sure to ask how good the latency
is before you sign into anything. |
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7.
What are the WTFast Technical Requirements? (Top) |
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WTFast
will run on a Windows computer with Microsoft's .NET Framework
2.0 or greater installed. Over 80% of all computers already
have .NET installed, and even a higher percentage of gamers'
computers have .NET already. If you do not have .NET installed
yet, our setup wizard can quickly set it up for you during the
WTFast installation. |
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8.
When Will you Have WTFast for MacIntosh? (Top) |
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We
currently have no ETA for a MacIntosh version for WTFast. |
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9.
WTFast Was Working Good Before, But Why Is It Slower Now? (Top) |
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The
most common mistake is starting WTFast and selecting a particular
WOW realm, but then after loading WOW, logging into a different
WOW realm than was selected. Your WTFast connection is optimized
based on the WOW realm you are playing on; if you want to change
realms, you should reload WTFast and select the new server that
you want to play on before loading WOW again. We also recommend
trying a different city/region to see if this helps improve
your results with WTFast. |
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10.
WTFast Was Working Good Before, But Why Am I Getting Disconnected
Now? (Top)
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While
WTFast works awesome, it is not a magic pill. If your local
Internet provider is having some issues, often these are issues
that we will not be able to fix with WTFast. 99% of the time
when our users have issues it is due to some problem with their
local Internet provider. If you are certain that your Internet
provider is working fine (you can test by going out and surfing,
maybe playing WOW on the same realm without WTFast, etc) - feel
free to contact support@WTFast.com or put a message on our forum
and we can figure out if there is some issue that we can fix,
or if there is some way we can tweak WTFast to work better for
you. We also recommend trying a different city/region to see
if this helps improve your results with WTFast. |
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11.
I Am Running WTFast, But Why Is My Ping Reading Weird (or not
improved)? (Top) |
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It
generally takes a few minutes before your latency/ping reading
in WoW is accurate. This is true with or without WTFast. Often
right after you get into the game, your ping will read really
high, or really low (often 0ms). Please wait a few minutes and
your ping rating should settle to what the true latency really
is. In most cases, you should notice a significant improvement
in your ping rating while you run WTFast. With WOW, the latency
reading you see is actually an average over time. |
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12.
Are There Other Ways to Improve My Ping (Other Than WTFast)?
(Top) |
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There
are alternatives to WTFast available, however we have custom-tailored
our service to ensure that WTFast is by far your best option
to improve your game speed. This is why WTFast is your best
option:
- We
are the only service that actually has our own proprietary
customized client and server software, optimized for gaming.
Competing services sit on top of free applications with
source code available to anyone, like putty or freecap.
- Our
comprehensive monitoring system contantly monitors all servers
and optimizes your connection to ensure you have the fastest
and most stable connection.
- WTFast
is completely automated, you literally just have to run
WTFast and go. From installation, to running the application,
everything is very easy, with nothing for you to configure.
You don't need any technical knowledge or understanding
to run WTFast.
- WTFast
does NOT make any changes to your registry or network settings.
This is not something we recommend tinkering with - your
registry settings are there for a reason. Altering your
registry settings to try to improve your latency can negatively
affect other network/internet applications, reduce stability
and security, or break your computer completely if you don't
know what you are doing.
- We
are so sure you will be happy with WTFast, that you are
free to use your trial account for as long as you like before
you decide to subscribe. (but you will be disconnected every
20 minutes until you subscribe)
- If
you have any issues, we are here to help to ensure WTFast
works as good as possible for you. Contact support@wtfast.com
or leave a message at our forum anytime.
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13.
Can I Move My WTFast Subscription to a New Computer? (Top) |
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Yes.
Your WTFast subscription license is a per computer license.
If you just want to add more computers to your WTFast account
so you can access WTFast from multiple computers at the same
time, you can do this by updating
your subscription here.
If you want to remove the current computer and then register
a new computer to your WTFast account (i.e. if you buy a new
computer), you will first have to reset your current access
list. Resetting your access list removes your computer (or computers
if you have a multi-computer license) from your account. Once
your access list has been reset, you must register the new computer(s)
that you would like to be able to access your WTFast account.
Registration is simple, the next time you log into WTFast with
the computer you want to authorize, an e-mail will be generated
to your WTFast account. Just click on the verification link
to add the new computer(s) to your WTFast access list. Reset
your WTFast access list here.
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14.
What Games Do You Support With WTFast? (Top) |
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We
now support ALL TCP based games. If your game is not on the
list of games for WTFast, select "custom game" and
you will be able to browse to find your game that you would
like to run with WTFast! The next time you run WTFast, your
custom game will be pre-selected. When you "configure"
custom game, the launcher is the file that you normally use
to launch the game, while the game file is the file that sends
and receives data between your computer and the game server
when you play the game. Often games will have a separate launcher
file and game file.
We hope to add support for UDP based games soon. Typically most
first person shooter type games are UDP based, while MMO roleplaying
games like World of Warcraft are usually TCP based.
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16.
I'm getting "Internet connection error (Web: TrustFailure)". What To Do? (Top) |
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1) Please check if your system date/time setting is correct
2) Update your Root Certificate List. To do this go to Microsoft Download page and install the update.
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